Job Description Sales Assistant
- Able to communicate with customers through various methods such as telephone, email, website, or social media such as Facebook, Instagram, Twitter and others.
- Responsible for providing general information about products and services provided by the company to new customers or existing customers.
- Responsible for collecting/ storing personal information from customers whether new or old customers such as addresses, telephone numbers, emails, and their payment methods in a safe and confidential storage.
- Always use the procedure of using call scripts when chatting with customers.
- Responsible for encouraging customers to purchase additional goods / products by upgrading services in customer service.
- Responsible to inform customers about sales that there is a discount of (%) or is holding a special promotion.
- Other duties as be assigned
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