Sales Assistant

Job Description Sales Assistant

  1. Able to communicate with customers through various methods such as telephone, email, website, or social media such as Facebook, Instagram, Twitter and others.
  2. Responsible for providing general information about products and services provided by the company to new customers or existing customers.
  3. Responsible for collecting/ storing personal information from customers whether new or old customers such as addresses, telephone numbers, emails, and their payment methods in a safe and confidential storage.
  4. Always use the procedure of using call scripts when chatting with customers.
  5. Responsible for encouraging customers to purchase additional goods / products by upgrading services in customer service.
  6. Responsible to inform customers about sales that there is a discount of (%) or is holding a special promotion.
  7. Other duties as be assigned

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